Retailers Can Use Reservations Systems to Provide Safe Personalized Shopping Experiences

Reservations have historically only been used by restaurants, spas, hotels, and other service providers, and they are depending on them even more during the pandemic to manage capacity.   But reservation systems are catching on across retail sectors. Studies show that nearly a third of shoppers surveyed say they will not be returning to in-store… Continue reading Retailers Can Use Reservations Systems to Provide Safe Personalized Shopping Experiences

How Retailers Keep Customers Employees Safe During COVID and Beyond

As the COVID-19 pandemic continues, it’s important to not get complacent about safety, especially if you’re a retailer. We continue to have the responsibility of maintaining service without putting customers or employees in harm’s way. This responsibility won’t stop after the pandemic leaves us; it will change the way we interact with each other even… Continue reading How Retailers Keep Customers Employees Safe During COVID and Beyond

How Coronavirus is Impacting Retail

The COVID-19 pandemic has undoubtedly impacted retailers, forcing many to leverage new strategies to survive. These shifts in approach have also affected the retail industry’s evolution, surfacing new trends with lasting impact.   There’s opportunity in using this time to pause and reflect on your brand and retail experience. As parts of the world reopen,… Continue reading How Coronavirus is Impacting Retail

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Post-COVID Retailers Need to Offer Curbside Pickup

  Now that stay-at-home orders are changing and many stores are reopening, shopping expectations and behaviors have shifted. For example, customers are opting for safer shopping options to avoid human contact as much as possible, including curbside pick-up and buying online/picking up in the store (BOPIS). Retailers are having to adapt quickly to these changes… Continue reading Post-COVID Retailers Need to Offer Curbside Pickup

Best Practices for Managing a Remote Workforce During COVID-19

Many of us have been experiencing the blurred lines of working from home and living at work. The coronavirus pandemic has changed the way we work and live. Even as we begin to re-open, remote work will continue to be a preferred option for many and a requirement for some.  If your organization felt unprepared… Continue reading Best Practices for Managing a Remote Workforce During COVID-19

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How to Maintain a Strong Company Culture During COVID-19

Peter Drucker is credited with saying, “Culture eats strategy for breakfast,” meaning that the importance of a corporate culture is just as important—if not more important—than strategy. Maintaining your culture in times of crisis is crucial to team morale, productivity, and staying strong as a team through tough situations. In this time of social distancing, workers… Continue reading How to Maintain a Strong Company Culture During COVID-19

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Maintaining Cash Flow for Business Continuity During a Crisis

While 2020 started out strong for most businesses, COVID-19 has changed that landscape suddenly and dramatically. The impact of this crisis on world economies has forced many to adjust quickly to sudden changes in their cash flow, like slow or reduced payments from their customers or perhaps no payments at all. In times of financial… Continue reading Maintaining Cash Flow for Business Continuity During a Crisis

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Successful Remote Workforces Need Strong Productivity Tools

Remote work was very rare a decade ago. Business leaders were concerned about change management, unsupervised work environments, lack of collaboration, and the impact on their bottom line. However, prominent brands like Microsoft, Amazon, and Glassdoor adopted flexible telecommuting policies to meet the changing demands of the workforce.  As the COVID-19 pandemic continues, most employers… Continue reading Successful Remote Workforces Need Strong Productivity Tools

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Keep Customers Informed Through Regular Communication During COVID-19

The COVID-19 pandemic escalated quickly, causing most companies to react to a long to-do list, from analyzing and cutting spending to revamping staffing needs and changing operating procedures. One of the most important initiatives that sometimes comes as an afterthought is the need for a solid communication plan to your customers. Learn About Financial Assistance… Continue reading Keep Customers Informed Through Regular Communication During COVID-19

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COVID-19 Financial Assistance Resources for US and Canadian Businesses to Use Now

All businesses are painfully aware of the impact the COVID-19 pandemic has had on them, regardless of size or industry. However, while the struggle continues, many businesses are not reaching out for assistance—because they fear they won’t qualify, believe things aren’t “bad enough” yet, haven’t prioritized the effort, or simply don’t want to ask for… Continue reading COVID-19 Financial Assistance Resources for US and Canadian Businesses to Use Now

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