3 Ways to Help Your Agents Power Through Peak Season
Event Date
August 3, 2022
Location
Online
Special Instructions
Registration required
3 Ways to Help Your Agents Power Through Peak Season by Retail Dive and Genesys
Retail peak times are always a challenge, but this year’s holiday season likely will bring added pressures that lower profits and push up costs: employee shortages, higher wages, supply chain problems and inflation.
In this webinar, you’ll learn about strategies and real examples of retailers who are meeting peak time challenges by using technology that promotes:
- Self-service and call deflection
- Personal, predictive and proactive interactions
- Associate support and knowledge sharing.
Register today!