As retailers, Big Data helps drive decisions. We can better understand how many times a person comes to a store, what buying patterns to associate with our customers, which sales work, and so much more. By having access to consumer data, you open up a possibility to create lifetime customers that are loyal to your… Continue reading How to Get Customer Data Without Being Intrusive
Month: September 2014
Why ArcherPoint Takes a Customer-Centric Approach to Training
Microsoft Dynamics NAV (Navision) training at ArcherPoint is done differently than you might expect from a software reseller, consultant, or training facility. We do not offer the traditional “university style” training that is more commonly found in our industry. While this approach to training has its advantages and its place, what we have chosen to… Continue reading Why ArcherPoint Takes a Customer-Centric Approach to Training
Out with the Old, in with the New: Is it Time for an ERP Update?
As my birthday creeps closer, I realize another year has gone by, and I can’t help but sit here and think, man! I’m getting old! I certainly realize how comical it was to feel so invincible in my teen years. Now I can look back at the stories from my childhood about the fountain of… Continue reading Out with the Old, in with the New: Is it Time for an ERP Update?
Limiting Discounts in Your Point of Sale System
Occasionally, you will need to grant your workers access to give discounts, but you will also want to enforce when the discount is appropriate and when it’s not. If the shirt is supposed to be on sale and it isn’t ringing up at the discounted price, it’s probably a great idea to give your in-store… Continue reading Limiting Discounts in Your Point of Sale System
ArcherPoint Microsoft Dynamics NAV Developer Digest – vol 19
In this blog post I’d like to discuss whitespace. Not the graphic designer’s whitespace, where the lack of text and images draws attention to the designer’s message. Rather, I’m talking the white spaces (or hidden characters) in text files. Most developers are familiar with ASCII text (ASCII stands for the American Standard Code for Information… Continue reading ArcherPoint Microsoft Dynamics NAV Developer Digest – vol 19
Winning Manufacturers: What Are They Doing That You Are Not? (Part 1)
If you can learn from example and implement certain guidelines, the risks aren’t as high and you create a stable work environment along the way. This, in part, is what inspired us to include examples in “How Today’s Manufacturers are Taking Control of Materials, Inventory, and Manufacturing Costs from Order to Delivery.” Here are 3… Continue reading Winning Manufacturers: What Are They Doing That You Are Not? (Part 1)
The Pros and Cons of Working from Home
For some people, the transition from working a 9-5 in an office to working from home can be good…and bad. Not everyone is cut out to work from home. ArcherPoint’s Hannah Horning presents a light-hearted look at what it’s like to work from home. Download the PowerPoint presentation. Download the PDF.
What It Means to be PCI Compliant
Do you know what it means to be PCI Compliant? By becoming compliant, you help make sure that your customer’s payments are secure. As we’ve seen recently, all retailers need to be aware of how to make sure they are staying PCI compliant, as many large retailers have had a breach in their customer’s payment… Continue reading What It Means to be PCI Compliant
The OODA Loop and ERP
Much has already been said and written about Col. John Boyd’s OODA loop, which has everything to do with the survival of individuals to entire organizations. Boyd was a fighter pilot, consultant, and brilliant military strategist. OODA stands for Observation-Orientation-Decision-Action. While there is voluminous theory and philosophy behind this, Boyd discovered how to win an… Continue reading The OODA Loop and ERP
Getting Your Hands on Data is Never the Problem
As a business and especially as a manufacturer, you’re overloaded with data. More often than not, this data is coming from multiple systems that can’t speak to each other. The end result is that you, your employees, and even your customers are taking too much time to decipher what it all means. Getting the data… Continue reading Getting Your Hands on Data is Never the Problem