Omnichannel eCommerce
In today’s competitive global economy, change and adaptability are the name of the game. Private and commercial buyers are savvier, more discerning, and demanding of convenient personalized purchasing experiences than at any time in history. And businesses slow to react to the growing influence of online and app-based commerce risk missing out on significant revenue streams and business growth opportunities.
To succeed, organizations large and small need to embrace digital shopping experiences through eCommerce, empowering their customers to buy what they want, when they want it, from any device or location that suits them best. And to deliver that kind of experience, you need a business management platform capable of delivering a unified, personalized, and seamless buying experience for customers and partners.
Frictionless Purchasing and Engagement Across Platforms and Channels
Microsoft Dynamics 365 Commerce helps businesses build brand loyalty and drive sustainably higher revenues by creating personalized customer engagements, improving employee productivity, and optimizing daily operational and supply chain activities to deliver better business outcomes.
Dynamics 365 Commerce provides a comprehensive suite of tools that unifies back-office, in-store, call center, and online experiences into a single platform. With ArcherPoint’s decades of Microsoft experience and deep expertise in everything manufacturing, supply chain, and retail, we give you the industry’s best and brightest minds that will plan, configure, and support a custom Dynamics 365 Commerce implementation. You’ll empower your customers and partners to purchase goods and services on their own timeline and their preferred channel — online or offline — in a frictionless and consistent experience.
ArcherPoint Microsoft Dynamics 365 Commerce Key Features
Unified commerce operations
Connect digital, in-store, and back-office operations on a truly unified commerce platform — everything you need to provide an exceptional customer experience for all your commercial and individual customers across traditional and digital channels.
360-degree customer views
Tap into the analytics power of the Microsoft Power BI, which works seamlessly with Dynamics 365 Commerce to connect physical and digital storefronts, creating a single view of transactions, observational data, and customer behavioral data you need to make smarter, data-driven decisions.
Guided selling, marketing, and loyalty playbooks
Empower your employees and sales pros to create meaningful, long-lasting customer relationships that generate sustainable revenue growth using AI-driven recommendations, insights, buying templates, and loyalty programs.
Enhanced inventory management and demand forecasting
Accurately track inventory information in real-time across product lines, locations, and channels to maximize sales and minimize stockouts. Take advantage of built-in analytics featuring historical and projected customer sales data to more accurately predict future demand and maximize revenue opportunities.