Microsoft Channel Sales Manager

Online shoppers have no shortage of options these days. Retailers eager to carve out their piece of the eCommerce pie are increasingly adopting a number of different platforms — Amazon, Magento, Shopify, and others — to reach customers wherever they live. 

“We had multiple, different, data sources … long story short, CSM saves us many headaches and it was easy to set up and manage … rollout was phenomenal!”

Ten Thousand Villages

Save yourself the trouble of analyzing information from all different sources and lower your risk of data entry errors with an eCommerce manager solution. ArcherPoint offers business solutions for multi-channel eCommerce management through the Microsoft Channel Sales Manager.

ArcherPoint Channel Sales Manager

Our Channel Sales Manager (CSM) facilitates integrated eCommerce for Microsoft Dynamics 365 Business Central. This tool connects your preferred sales platform to Business Central, allowing you to take advantage of all its capabilities. Whether you’re using Amazon, Shopify, Magento, or any other sales platform, our experts will ensure you can take full advantage of Dynamics 365 for your business.

As a premier Microsoft partner, working with ArcherPoint means you get access to unrivaled business expertise. Our specialists can develop and implement custom automation tailored to the specific needs of your business.

ArcherPoint Channel Sales Manager Features

ArcherPoint Channel Sales Manager offers a collection of business solutions that enhance your eCommerce operations from all aspects. Here are a few key features:

Listing management

Manage, maintain, and update your product listings across multiple sales channels from a single platform. Write product descriptions, add new photos, and update prices and availability. All changes from the backend are automatically deployed for quick implementation, so your customers remain updated when they visit your site.

Financial reporting

Generate financial reports on business processes, such as cash flow and pricing analysis, merchant account and shipping fee accruals, as well as records reconciliation, which helps maximize your profits while minimizing waste.

Inventory availability and replenishment

Integrating your eCommerce platform to Dynamics 365 Business Central allows unified access to current inventory and product availability. This makes inventory management convenient from stock replenishment, location transfers of products, and tracking shipping status by third-party logistics providers. Everything is in one ecosystem.

Order management

Monitor orders from all platforms whenever, wherever. Get real-time updates on new orders, as well as return requests, changes, and cancellations. The software also includes a feature that allows you to automate shipping notifications for all orders, across all channels to reduce interruptions in operations.

Want to see Channel Sales Manager in Action?

Benefits of Microsoft ERP Integrated ECommerce

Gain these benefits when you choose ArcherPoint as your integration partner:

  • Seamless connectivity: Integrating your digital storefront to your ERP system automatically synchronizes all data and makes it available online and within the platform. This allows real-time visibility on inventory, pricing, and orders.
  • Enhanced customer experience: The entire buying process becomes convenient for the customers, starting from browsing products, adding to the cart, and checking out, all the way to order tracking and delivery. When everything is in one place, you’re able to keep the customers on your page for longer.
  • Mobile user inclusivity: With full eCommerce integration, you are able to accommodate all online shoppers regardless of the device they’re using, especially mobile users. This allows the customers to shop from your store wherever they are.
  • Lower admin and labor costs: An integrated eCommerce reduces your administrative and labor costs, which you can allocate to other operational improvements. It lessens time spent on manual data entry and also prevents errors, such as duplicate products, wrong pricing, or outdated product information.

Partner with Us for Trustworthy ECommerce Management Solutions

Boasting decades of industry experience, ArcherPoint is your trusted partner in eCommerce management solutions. We are a designated Microsoft Solutions Partner for Business Applications, proving our expertise and service quality. Contact us today to talk to one of our experts.