Unified Commerce for Connected Customer Experience
Today’s retailers need to be sharp: customers expect a seamless, personalized, unified shopping experience—from anywhere at any time. Channels and geographies are a moving target, changing and expanding every day. Competition is forcing you to look at every single aspect of your business to find ways to reduce costs while differentiating your brand and delivering an unforgettable customer experience.
“We just had our smoothest retail season ever. This was the first time we’ve run all registers offline with replication with some of the heaviest traffic we’ve ever had in our store. Thanks for all your help getting us to this point!”
You need the ability to operate seamlessly, to adapt, to be ready—or even ahead of—the next market shift or demand. That requires technology that doesn’t hold you back but enables you to innovate.
Omnichannel Retail Experts—from Financials to the POS
ArcherPoint offers omnichannel, end-to-end solutions that enable you to transform your retail business—from the back office to POS and eCommerce. Cloud-based and mobile-ready, ArcherPoint’s retail experts help you focus on the elements of success, by empowering you with the systems to manage your stores, customer loyalty programs, replenishment, and KPIs with success.
ArcherPoint is a leading Microsoft and LS Retail industry solutions partner. We work with you to create and deliver powerful, omnichannel retail solutions to run your entire retail business. Every retailer we work with sees results they can measure: more customer visibility, more personalized shopping experiences, and more online and in-store sales.
Our retail, ERP, and POS solutions are delivered by the best minds in retail customer service, sales, inventory management, POS, and financials. As your retail transformation partner, we can help your business meet changing market demands–and position you to thrive well into the future.
Retail Expertise, Backed by End-to-End, Omnichannel Solutions
With a complete retail management solution for fashion & apparel, restaurants & food service, beauty & fragrance, furniture & décor, or consumer electronics, you can manage your entire business better, from the supply chain through point of sale. You get the power to put your unified commerce strategy into action…your way:
eCommerce & mobility
With a full-featured eCommerce solution integrated with your back-office systems, your customers and sales reps can order directly online, any time of the day, through a real-time connection. Inventory, price, and discount information is synced to your retail management system, ensuring the most up-to-date information. Customers can access your eCommerce portal through tablets, smartphones, computers–whichever device option they choose–and get a consistent, superior shopping experience.
Inventory management & demand planning
Demand planning and replenishment capabilities help you achieve optimum stock levels and ensure you have the cash flow and resources to expand without risking profitability. Choose to use automatic replenishment including forecasting capabilities or manual replenishment functionality with allocation planning, or a combination of the two, to effectively streamline your inventory, decrease costs, and increase profits. Fully integrated functionality gives you live access to inventory management on your POS, and wireless inventory functionality allows you to perform all inventory management and demand planning on mobile devices.
Point of Sale (POS)
Optimize your checkout process and offer your staff a host of functions with a comprehensive point of sale solution in which all manual input work is eliminated, so your customers don’t have to wait. Your customer service is also enhanced with automatic calculation of promotions, special offers, and loyalty program points. You can also offer flexible payment types, including cash, cards, loyalty points, and foreign currency.
Store management & performance
Powerful capabilities help you track key performance indicators (KPIs), get ready for seasonal business, monitor your inventory in real time, gain insight on pre-planning purchases, and allocate retail items efficiently. Seamlessly and accurately connect your POS terminals, back office, and head office.
Financials & business intelligence
Gain a consolidated view of all your financial data right down to the product level with financials and business intelligence capabilities that enable you to conduct extensive analytics and reporting that help you better understand your financial performance, identify key buying patterns and trends, and make sound, data-driven decisions.
Marketing and promotions
Take the guesswork out of your marketing, loyalty,and promotions, with capabilities that give you real-time visibility into your business, enabling you to identify key buying trends as they happen, react with the right mix of products to please your customers, and decide on the optimal strategy for your operations.