Resources for ArcherPoint Clients
Prioritizing our clients and the commitments we’ve made is one of our key philosophies. We’ve created this resource area to give you quick access to links, contact information, and materials that you might helpful.
24/7 support is available to all ArcherPoint clients. After-hours rates apply. Normal ArcherPoint business hours are from 8:30am ET to 8:00pm ET.
Support Phone: 866-343-4517, Option 2
Access ArcherPoint’s Customer Service Portal to enter and track the status of your ticket.
ArcherPoint offers several packages with options to help you get the most out of your Microsoft investment and meet your budget. Our plans encompass support for Dynamics 365 Business Central, Dynamics NAV, LS Retail, Power BI, Managed IT Services, and more. Plans can include development work and a dedicated support rep. to streamline and expedite your tickets. Contact us at firstname.lastname@example.org or call 1-866-343-4517, option 1 and ask to speak with your Account Manager.
How To Information
Looking for education and how to materials and videos on Business Central, Dynamics NAV, or LS Retail? Visit our blog and sort by “How To” in the menu on the right to see all of our resources designed to help you get the most out of your ERP investment.
ArcherPoint Cloud Services Portal
Clients who have made ArcherPoint their Microsoft Cloud Solution Partner (CSP) can manage their accounts through our secure portal in order to:
Add or remove license counts for Microsoft 365 and Power BI
Add or remove license count for Dynamics 365 Business Central (SaaS/Cloud)
See Azure usage and monitor spend
Subscribe to our Client Newsletter
ArcherPoint Insights includes information just for our clients. Every issue includes a letter from our leadership team, Microsoft and ArcherPoint updates, events, tips and tricks and more. Email us at email@example.com with “Client Newsletter” in the subject line to get the next issue.
Make ArcherPoint Your CSP partner for M365
ArcherPoint is a Microsoft Cloud Solution Provider (CSP) which means we can manage all of your Microsoft SaaS licensing, from Dynamics 365 Business Central to Azure and Microsoft 365. You can appoint ArcherPoint as your CSP for all your Microsoft SaaS licensing without having to make changes to your existing subscriptions and for no additional costs. Contact your Account Manager if you’d like to find out more.
Quick Contact Info
Need to get in touch ? Here’s how you can reach us.