January 2021

Role Play Your Customer to Improve Customer Service

I’m writing this is writhing in frustration from several sources all related with customer support. Dare I say that I’ve had it with the avoidance techniques that are currently being deployed by several organizations to prevent a person from having to talk to their customers?! I remember when Customer Service was a thing of beauty!… Continue reading Role Play Your Customer to Improve Customer Service

ArcherPoint Dynamics NAV Business Central Developer Digest – vol 325

ArcherPoint’s Developer Digest blog is posted weekly to benefit the Microsoft Dynamics developer community. Here are the top 10 developer digests from 2020. The Dynamics NAV and Business Central community, including the ArcherPoint technical staff, is made up of developers, project managers, and consultants who are constantly communicating, with the common goal of sharing helpful… Continue reading ArcherPoint Dynamics NAV Business Central Developer Digest – vol 325

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