Retailers continue to face challenges moving into 2025 — from a high turnover of staff to disruptions in the supply chain. In addition to inflation, these factors have led to a sudden, transformational evolution of the sector. Businesses continue to shift their strategy towards diverse, changing customer needs, impacting how they present, sell, and deliver… Continue reading 5 Leading Retail Trends to Watch for in 2025
Category: Retail
Using Unified Commerce to Enhance the Customer Experience
According to the National Retail Federation (NRF), 80% of all retail sales occur in brick-and-mortar stores. Online sales have hovered between 15% and 20% of all retail sales since the pandemic, and customers still use online resources to research new purchases and check for product availability and pricing. Customers also expect a seamless product return… Continue reading Using Unified Commerce to Enhance the Customer Experience
Six Game-Changing Benefits of Unified Commerce for Your Student Union
Managing a student union involves handling a complex web of services, from food and drink to retail, clubs, events, and even bike rentals. Balancing all these operations can feel overwhelming in a fast-paced environment where students expect seamless service and cutting-edge technology. But what if there was a way to unify and streamline everything under… Continue reading Six Game-Changing Benefits of Unified Commerce for Your Student Union
Considerations When Integrating a POS System with Business Central
As a retailer, integrating your Point of Sale (POS) system with Business Central is crucial for maintaining seamless operations. The right integration can help improve customer satisfaction, inventory management, and financial reporting. While you are narrowing your choices for POS solutions, make sure you consider the following: Real-time inventory and data synchronization Real-time access to… Continue reading Considerations When Integrating a POS System with Business Central
Revolutionizing Theme Parks: The Power of Unified Commerce Solutions
In entertainment and leisure, theme parks are iconic destinations where dreams come alive and memories are made. However, managing a theme park behind the scenes involves overcoming numerous operational challenges to ensure seamless guest experiences. One of the most promising solutions to these challenges is the adoption of a unified commerce platform, which integrates various… Continue reading Revolutionizing Theme Parks: The Power of Unified Commerce Solutions
5 Ways Retailers Take Control of Demand Planning and Inventory Replenishment
Keeping stock levels at the optimum level is challenging for retailers – too much and you have cash tied up in inventory, too little, and you lose customers because you can’t deliver the product when they are ready to buy. Seasonal fluctuations in demand, theft, and spoilage are factors that contribute to this problem. Here… Continue reading 5 Ways Retailers Take Control of Demand Planning and Inventory Replenishment
Gain Greater Insights and Improve Customer Satisfaction with Unified Commerce
Many retailers struggle to offer customers online purchasing options while managing their physical stores. This problem often stems from using various pieced-together software systems to perform the accounting, inventory, and payment functions necessary to conduct business and somehow tie them to an online retail provider. While these companies might succeed in giving their customers an… Continue reading Gain Greater Insights and Improve Customer Satisfaction with Unified Commerce
Retail ERP: Why Businesses Choose Microsoft Dynamics 365 Business Central
In the fast-paced retail industry, upgrading your enterprise resource management (ERP) system is essential. Retailers are increasingly shifting from legacy on-premises solutions, such as Dynamics NAV, to the cloud-based Microsoft Dynamics 365 Business Central. Let’s explore why this transition is gaining momentum: 1. Agility and Scalability Business Central offers both affordability and scalability. Forbes Advisor… Continue reading Retail ERP: Why Businesses Choose Microsoft Dynamics 365 Business Central
AI Takes Center Stage at NRF 2024: Our Top 5 Takeaways from Retail’s Big Show
The National Retail Federation (NRF) held Retail’s Big Show last week, with over 40,000 attendees and more than 1000 exhibitors filling the Jacob K. Javits Convention Center in New York City. This year, the event did not disappoint with great sessions led by industry heavyweights like FedEx, Walmart, and Saks Fifth Avenue. New technologies were… Continue reading AI Takes Center Stage at NRF 2024: Our Top 5 Takeaways from Retail’s Big Show
Cybersecurity Challenges in the Retail Industry
Retailers handle valuable information, specifically customer data (including personally identifiable information or PII) and credit card numbers. As a result, they are prime targets for cybercriminals, who then sell this valuable information on the dark web. To protect themselves and their customers, it is vital that retailers consider the risks associated with a cyber attack… Continue reading Cybersecurity Challenges in the Retail Industry