Resources for ArcherPoint Clients
Prioritizing our clients and the commitments we’ve made is one of our key philosophies. We’ve created this resource area to give you quick access to links, contact information, and materials that you might helpful.
24/7 Support
24/7 support is available to all ArcherPoint clients. After-hours rates apply. Normal ArcherPoint business hours are from 8:30am ET to 8:00pm ET.
Support Phone: 866-343-4517, Option 2
Access ArcherPoint’s Customer Service Portal to enter and track the status of your ticket.
Support Plans
ArcherPoint offers several packages with options to help you get the most out of your Microsoft investment and meet your budget. Our plans encompass support for Dynamics 365 Business Central, Dynamics NAV, LS Retail, Power BI, Managed IT Services, and more. Plans can include development work and a dedicated support rep. to streamline and expedite your tickets. Contact us at emartin@archerpoint.com or call 1-866-343-4517, option 1 and ask to speak with your Account Manager.
How To Information
Looking for education and how to materials and videos on Business Central, Dynamics NAV, or LS Retail? Visit our blog and sort by “How To” in the menu on the right to see all of our resources designed to help you get the most out of your ERP investment.
Subscribe to our Client Newsletter
ArcherPoint Insights includes information just for our clients. Every issue includes a letter from our leadership team, Microsoft and ArcherPoint updates, events, tips and tricks and more. Email us at emartin@archerpoint.com with “Client Newsletter” in the subject line to get the next issue.
Make ArcherPoint Your CSP partner for M365
ArcherPoint is a Microsoft Cloud Solution Provider (CSP) which means we can manage all of your Microsoft SaaS licensing, from Dynamics 365 Business Central to Azure and Microsoft 365. You can appoint ArcherPoint as your CSP for all your Microsoft SaaS licensing without having to make changes to your existing subscriptions and for no additional costs. Contact your Account Manager if you’d like to find out more.
Quick Contact Info
Need to get in touch ? Here’s how you can reach us.
Sales: 1-866-343-4517, option 1
Support: 1-866-343-4517, option 2
Canada Headquarters: 1-905-629-3225
Email sales: sales@archerpoint.com
Email general: emartin@archerpoint.com