Resources for ArcherPoint Clients
Prioritizing our clients and the commitments we’ve made is one of our key philosophies. We’ve created this resource area to give you quick access to links, contact information, and materials that you might helpful.
24/7 support
24/7 support is available to all ArcherPoint by Cherry Bekaert clients. After-hours rates apply. Normal business hours are from 8:30am ET to 8:00pm ET.
Support Phone: 866-343-4517, Option 2
Access our Customer Service Portal to enter and track the status of your ticket.
Support plans
We offer several packages with options to help you get the most out of your Microsoft investment and meet your budget. Our plans encompass support for Dynamics 365 Business Central, Dynamics NAV, LS Retail, Power BI, Managed IT Services, and more. Plans can include development work and a dedicated support rep. to streamline and expedite your tickets. Contact us at emartin@archerpoint.com or call 1-866-343-4517, option 1 and ask to speak with your Account Manager.
How-to information
Looking for education and how to materials and videos on Business Central, Dynamics NAV, or LS Retail? Visit our blog and sort by “How To” in the menu on the right to see all of our resources designed to help you get the most out of your ERP investment.
Subscribe to The Point newsletter
Stay informed with The Point, ArcherPoint’s newsletter featuring the latest Microsoft and Business Central news, industry insights, and more. Subscribers who are ArcherPoint by Cherry Bekaert clients also receive insider updates on what’s happening at ArcherPoint—news you won’t find anywhere else.
Make ArcherPoint your CSP partner for M365
ArcherPoint by Cherry Bekaert is a Microsoft Cloud Solution Provider (CSP), which means we can manage all of your Microsoft SaaS licensing, from Dynamics 365 Business Central to Azure and Microsoft 365. You can appoint ArcherPoint as your CSP for all your Microsoft SaaS licensing without changing your existing subscriptions and for no additional costs. Contact your Account Manager if you’d like to find out more.
Quick contact info
Need to get in touch? Here’s how you can reach us.
Sales: 1-866-343-4517, option 1
Support: 1-866-343-4517, option 2
Canada Headquarters: 1-905-629-3225
Email sales: sales@archerpoint.com
Email general: emartin@archerpoint.com