Resilience in Retail: How to Increase It with eCommerce and the Cloud

eCommerce and cloud technologies are not new to retail, but the pandemic condensed years of digital commerce transformation into a few months or even weeks for many retailers. Retail resilience took on a whole new meaning, with retailers forced to quickly launch or overhaul their eCommerce channels to adapt to changing user requirements. The ability to… Continue reading Resilience in Retail: How to Increase It with eCommerce and the Cloud

Retail KPIs: Why They’re Important and How to Decide What You Should Be Measuring

As we reach the end of a very unpredictable summer and pass the half-way point in the year, a great way to help finish 2021 strong along with adapting to new trends is to dive into measurables—the key performance indicators (KPI) that make sure your business is still on the path to your goals for the year, as well as preparing you for the months beyond. While there is no one right list of KPIs because each retailer should be measuring different things based on a number… Continue reading Retail KPIs: Why They’re Important and How to Decide What You Should Be Measuring

Retail Supply Chain Transparency: It’s Important to Consumers, Too

All it takes today is an internet search to learn production details. It’s no wonder, then, that consumers are questioning the cost of what they buy. Take apparel, for example. Luxury brands deliver higher quality, but at prices upwards of eight times the actual cost of production, eyebrows are raised. On the other hand, mass-production… Continue reading Retail Supply Chain Transparency: It’s Important to Consumers, Too

Retail Trends 2021: What are they and how you can adapt

5 Retail Trends for 2021: How You Can Adapt Your Business To Stay In Step In a fast-moving retail world, you need to stay informed about changes and new trends, and you need the ability to adapt quickly to them. Here are 5 trends and how you can adapt to accommodate them. Trend #1: Shoppers… Continue reading Retail Trends 2021: What are they and how you can adapt

The Top Eight KPIs Retailers Should Be Tracking (with Formulas) for Your Retail KPI Dashboard

As a retailer with a top notch retail management system, you have access to a plethora of metrics. It’s easy to get overwhelmed with the amount of data at your fingertips, so this is where Key Performance Indicators (KPIs) help you determine which metrics can be used to keep your business moving in the right… Continue reading The Top Eight KPIs Retailers Should Be Tracking (with Formulas) for Your Retail KPI Dashboard

How Old Technology Can Negatively Impact Your Retail Business

Your business technology applications and platforms keep your retail business running, connecting the entire business so you can have visibility into every aspect and make smart decisions while delivering excellent service and giving customers what they want.  That is, however, if you’re not using old, outdated technology. If you’re hanging on to legacy systems, you… Continue reading How Old Technology Can Negatively Impact Your Retail Business

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The Benefits of Online Marketplaces for Omnichannel Retailers

Successful retailers today—with very few exceptions—are successful because they embrace and support an omnichannel strategy. To reach today’s consumer, you might be able to get away without a brick-and-mortar presence, but you must have some sort of eCommerce presence. And beyond your eCommerce site, you need to have a presence in social media for loyalty… Continue reading The Benefits of Online Marketplaces for Omnichannel Retailers

Ways to Reduce Retail Shrinkage and Start Protecting Your Profits

Shrinkage costs the global retail industry over $100 BILLION annually. In 2019, roughly 6 percent of retail shrink was literally unaccounted for, meaning nobody could classify a loss under any of the shrink categories. And another survey averaged the retail industry shrink rate in 2019 was nearly 2 percent. If you’re a retailer, these numbers… Continue reading Ways to Reduce Retail Shrinkage and Start Protecting Your Profits

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6 Reasons Why You Should Move from Microsoft RMS to Omnichannel

Microsoft’s Retail Management System (RMS) 2.0 was a popular POS platform that worked well for small and midsized businesses operating single or multiple stores. At one time, there were upwards of 45,000 customers using the product. RMS was able to provide advanced retail features, including managing multidimensional inventory, receivables, reporting, and interfaces with a wide… Continue reading 6 Reasons Why You Should Move from Microsoft RMS to Omnichannel

Retailers Can Use Reservations Systems to Provide Safe Personalized Shopping Experiences

Reservations have historically only been used by restaurants, spas, hotels, and other service providers, and they are depending on them even more during the pandemic to manage capacity.   But reservation systems are catching on across retail sectors. Studies show that nearly a third of shoppers surveyed say they will not be returning to in-store… Continue reading Retailers Can Use Reservations Systems to Provide Safe Personalized Shopping Experiences