Industries Dynamics 365 for Retail

Unified Commerce for Connected Customer Experience

Your retail business needs to be sharp and offer consumers a frictionless buyer journey. Customers want shopping experiences to be personalized, unified, and seamless, with the ability to browse and buy from anywhere, at any time. You must consistently cover more channels and geographies to meet consumer preferences and expectations. The fiercely competitive retail environment requires you to examine every aspect of your business, streamlining costs and processes and delivering unforgettable customer experiences.

You need to operate seamlessly, adapt quickly, and be ready with future-proof solutions to shift with markets and demands. This agility requires technology that doesn’t hold you back and allows you to innovate. Dynamics 365 for Retail gives your business the edge to serve consumers effectively and simplifies your processes, allowing you to scale and boost profitability.

Omnichannel Retail Experts— Transform Your Business

ArcherPoint, Inc. leverages the power of Microsoft Dynamics 365 for Retail (D365 for Retail) to offer you omnichannel, end-to-end solutions. These solution capabilities will revolutionize your business from the back office to the point of sale (POS), including your eCommerce operations. Cloud-based and mobile-ready, our retail experts help you focus on the elements of success by empowering you with the systems to manage your stores, customer loyalty programs, replenishment, and KPIs with success.

ArcherPoint, Inc. is a leading Microsoft D365 for Retail solutions partner. We work with you to create and deliver robust, multichannel solutions to run your business. Our retail clients all see measurable results quickly. You can expect greater customer visibility, enhanced, personalized shopping experiences, and increased online and in-store sales.

Our retail, enterprise resource planning (ERP), and POS solutions are delivered by the best minds in retail customer service, sales, inventory management, POS, and financials. As your retail transformation partner, we will help you meet changing market demands and position you to thrive well into the future.

Retail Expertise & Omnichannel Solutions to Boost Your Business

With a complete retail management solution, you can manage your entire business better, from the supply chain through to point of sale. We specialize in helping various retail clients bolster their business operations. Some of the sectors we support include:

• Fashion and apparel
• Restaurants and food service
• Beauty and fragrance
• Furniture and décor
• Consumer electronics

At ArcherPoint, Inc., we give you the power to implement your unified commerce strategy through customized solutions.

eCommerce & Mobility

With a full-featured eCommerce solution integrated with your back-office systems, your customers and sales reps can order directly online, anytime, through a real-time connection. Inventory, price, and discount information is synced to your retail management system, ensuring the most up-to-date information. Customers can access your eCommerce portal through tablets, smartphones, and computers and get a consistent, superior shopping experience.

Inventory Management & Demand Planning

Demand planning and replenishment capabilities help you achieve optimum stock levels and ensure you have the cash flow and resources to expand without risking profitability.

Use automatic replenishment, including forecasting capabilities, to eliminate manual inventory management. Alternatively, leverage the manual replenishment functionality with allocation planning, or a combination of the two, to effectively streamline your inventory, decrease costs, and increase profits. 

Dynamics 365 for Retail delivers fully integrated functionality to give you live POS inventory management access. The solution also offers wireless inventory functionality, allowing you to perform all inventory management and demand planning on mobile devices.

Point of Sale (POS)

Optimize your checkout process and enable your employees to leverage various system capabilities with the comprehensive point-of-sale solution. The solution eliminates all manual input work, streamlining the sales process for your staff and customers. Your customer service is also enhanced by automatically calculating promotions, special offers, and loyalty program points during checkout. Give customers the flexibility to pay how they want — cash, cards, loyalty points and programs, and foreign currency.

Store Management & Performance

Microsoft D365 for Retail delivers powerful capabilities to amplify store management and performance. Track key performance indicators (KPIs), prepare for seasonal business, monitor your inventory in real time, gain insight on pre-planning purchases, and allocate retail items efficiently. Seamlessly and accurately connect your POS terminals, back office, and head office, centralizing your data and giving you an overview of performance at a glance.

Financials & Business Intelligence

Gain a consolidated view of all your financial data down to the product level. D365 for Retail offers financial and business intelligence capabilities that allow you to conduct extensive analytics and reporting. Utilize these insights to help you better understand your financial performance, identify key buying patterns and trends, and make sound, data-driven decisions.

Marketing & Promotions

Take the guesswork out of your marketing, loyalty,and promotions, with capabilities that give you real-time visibility into your business, enabling you to identify key buying trends as they happen, react with the right mix of products to please your customers, and decide on the optimal strategy for your operations.