Category: How To

Setting up Item Cross Reference for Customers and Vendors

Do you know how to set up Item Cross References for Customers and Vendors in Microsoft Dynamics NAV2013? Using Item Cross Reference allows you to quickly identify the items that were ordered by a customer or that you are purchasing from a vendor on the basis of item numbers other than your own. This can… Continue reading Setting up Item Cross Reference for Customers and Vendors

Login Error: Communication protocol mismatch between client and server

There are times when logging into NAV 2013 that you will be prompted for a username and password. But after entering the proper credentials, you receive an error prompt that says, “There is a communication protocol mismatch between the client and the server,” as shown below. Figure 1 – NAV error prompt stating there is… Continue reading Login Error: Communication protocol mismatch between client and server

Reason for #Error in Dynamics NAV RoleTailored Client Reports

A Common Reason for the #Error in Microsoft Dynamics NAV RoleTailored Client (RTC) Reports One of the common errors in RoleTailored Client (RTC) reports in Microsoft Dynamics NAV is #Error, and there are many reasons for it, but in this post I want to discuss one of the scenarios, which is the “Divide By Zero”… Continue reading Reason for #Error in Dynamics NAV RoleTailored Client Reports

Using Purchase Return Orders and Credit Memos in Dynamics NAV

When should you use a Purchase Return Order or Credit Memo in Microsoft Dynamics NAV? It can be confusing; Both end up creating a credit memo, Both subtract inventory from stock and create an item ledger entry, Both allow you to set the “Applies To Item Entry,” and Both allow you to use the “Get… Continue reading Using Purchase Return Orders and Credit Memos in Dynamics NAV

Setting up Change Logs in Microsoft Dynamics NAV 2013

Need help tracking changes that have been made in your database? The instructions below show you how to up Change Log Functionality in Microsoft Dynamics NAV 2013. A common problem in an administrative computer system is to locate the origin of errors and changes in data. It could be anything from an incorrect customer address… Continue reading Setting up Change Logs in Microsoft Dynamics NAV 2013

Microsoft Dynamics NAV: Identify Licensed and Out of Range Objects

If you are upgrading Microsoft Dynamics NAV and want to export the objects as text files, the process can generate errors related to the license range. It would be handy to identify all the out of range objects at one time rather than handle them one at a time. Regular Way If you simply start… Continue reading Microsoft Dynamics NAV: Identify Licensed and Out of Range Objects

How to Determine Who Has a Table Locked in Microsoft Dynamics NAV

I recently fielded a support call from a frantic customer that went something like this: “Help! Nobody can post anything! All we get is a message that Item Ledger Entry is locked by another user! AAAAAAHHH!!!” Very useful. The system knows enough to realize there is a block, but won’t bother to tell you which… Continue reading How to Determine Who Has a Table Locked in Microsoft Dynamics NAV

Simplify Reports using CSS

Could the power of CSS (Cascading Style Sheets) simplify reporting in NAV? Reports have 2 elements, Data and Display. The display is the notoriously elusive, ever changing, and proprietary technology that literally drives developers nuts and costs customers lots of money. Developers have been using the same Data access tools for decades, virtually unchanged. CSS… Continue reading Simplify Reports using CSS

Stockkeeping Units (SKUs) in Microsoft Dynamics NAV

We often get the question, “What are Stockkeeping Units (SKU’s) in Dynamics NAV and what are they used for?” First, we need to define what a Stockkeeping Unit is. Many people think the term Stockkeeping Unit was equivalent to the term “Item”. But if we look in the APICS dictionary, we find the following definition: An… Continue reading Stockkeeping Units (SKUs) in Microsoft Dynamics NAV