eCommerce has matured from a disruptive force into a core pillar of retail — but it’s evolving in ways that are more nuanced than a simple shift from physical to digital. Today’s landscape is shaped by a dynamic interplay of omnichannel expectations, rising return rates, the resurgence of brick-and-mortar, and a redefinition of Direct-to-Consumer (D2C)… Continue reading The New eCommerce Reality: What’s Shaping Online Retail in 2026
Category: eCommerce
From Chaos to Control: How the Right ERP Transforms D2C Manufacturing
Manufacturers entering the direct-to-consumer (D2C) space are discovering that selling online isn’t just about adding another sales channel — it’s an entirely new way of running the business. Success depends on more than a great product or a slick online store. To scale, manufacturers must synchronize production, inventory, and fulfillment with real-time consumer demand. And… Continue reading From Chaos to Control: How the Right ERP Transforms D2C Manufacturing
AI in Retail: What’s Driving the Next Wave of In-Store and eCommerce Innovation
AI is rapidly reshaping the retail landscape. What once felt experimental is now mainstream, with retailers applying AI to everything from demand forecasting and customer service to in-store automation and shelf monitoring. According to NVIDIA’s State of AI in Retail & CPG 2025, 89% of retailers are now using or evaluating AI in their operations,… Continue reading AI in Retail: What’s Driving the Next Wave of In-Store and eCommerce Innovation
How AI Is Powering Smarter Retail Decisions
Across retail, the buzz around artificial intelligence is now translating into concrete tools that let retailers act faster, manage complexity more effectively, and deliver truly personalized customer experiences. To turn that promise into reality, retailers must integrate AI not as a bolt-on, but as the engine powering smarter decisions across operations, merchandising, and engagement. From… Continue reading How AI Is Powering Smarter Retail Decisions
Supply Planning in Business Central for Modern Manufacturers, Distributors, and Retailers
Maintaining the delicate balance between supply and demand is a challenge. Overstocking ties up capital and warehouse space; understocking leads to missed sales, unhappy customers, and strained supplier relationships. Whether you’re a manufacturer managing raw materials, a distributor coordinating product movement, or a retailer planning seasonal inventory, Microsoft Dynamics 365 Business Central’s supply planning tools… Continue reading Supply Planning in Business Central for Modern Manufacturers, Distributors, and Retailers
Creating Brand Loyalty by Delivering Exceptional Customer Experiences
Creating loyal customers is more than rewards programs or pricing strategies. It’s about making every interaction—from discovery to support—feel intentional, personal, and seamless. Companies that focus on delivering exceptional customer experiences consistently outperform competitors in retention, revenue growth, and brand reputation. Why experiences matter more than ever Customers are inundated with choices. They can find… Continue reading Creating Brand Loyalty by Delivering Exceptional Customer Experiences
Electronic Data Interchange (EDI): What Is It and Why Does It Fail?
Manufacturing and distribution companies rely on Electronic Data Interchange (EDI) to streamline business-to-business communication. For companies working with major retailers like Walmart, Amazon, or Target, EDI isn’t optional—it’s a requirement. But while EDI promises automation and efficiency, many companies are frustrated by failed transmissions, costly chargebacks, and missing payments. Why does this happen? What is… Continue reading Electronic Data Interchange (EDI): What Is It and Why Does It Fail?
Strategies eCommerce Companies Can Employ Today to Increase KPI Performance
Previously, we wrote about several of the most important Key Performance Indicators that eCommerce companies should monitor to measure their success. In this follow-up post, we look at strategies eCommerce companies can employ today to improve their KPI performance. Revenue and sales KPIs Increase Average Order Value (AOV): Once you have engaged with a customer… Continue reading Strategies eCommerce Companies Can Employ Today to Increase KPI Performance
Managing Tariffs and Duty Drawbacks in Business Central
The subject of tariffs has taken on increasing importance in the past few weeks with new proposed tariffs on imports from Canada, Mexico, and China, along with retaliatory actions being imposed by these countries. These actions will likely affect virtually every US industry in some way and can impact global trade in general. As a… Continue reading Managing Tariffs and Duty Drawbacks in Business Central
Track These eCommerce Key Performance Indicators (KPIs) to Help You Measure Success
eCommerce success depends on the ability to track and optimize key business metrics. Understanding the right Key Performance Indicators (KPIs) is crucial to ensuring profitability, efficiency, and growth. Below are the essential KPIs every eCommerce company should monitor to drive strategic decisions and improve financial performance. See our follow-up blog, Strategies eCommerce Companies Can Employ… Continue reading Track These eCommerce Key Performance Indicators (KPIs) to Help You Measure Success