Cyber attacks have dominated news coverage over the last five years and a good deal of focus has been on large cybersecurity attacks on nation-state institutions or corporate entities. Missing from these narratives have been the issue of cyber insurance. Cyber insurance policies provide support to companies in the aftermath of a cyber attack and… Continue reading Unpacking Cyber Insurance and How it Helps After an Attack
Category: Business Process
The Habits of Amazing People: It’s Your Responsibility to Resolve the Issue … Regardless of Who is at Fault
“Step up when things go wrong. It may not be your fault, but it is your opportunity to amaze.” You might be seeing a theme throughout the topic of taking responsibility. You should be familiar with it from your daily work with customers. This habit is all about making sure the customer is taken care… Continue reading The Habits of Amazing People: It’s Your Responsibility to Resolve the Issue … Regardless of Who is at Fault
ArcherPoint’s Business Success Relies on an Innovative Framework and Core Values
This year, ArcherPoint is celebrating its 20th anniversary and we’ve touched on numerous topics on how we’re continuously striving for success by promoting our service standards and core values. However, our corporate success also owes a lot to our innovative structure and processes that have allowed us to execute and identify the right business strategies,… Continue reading ArcherPoint’s Business Success Relies on an Innovative Framework and Core Values
Increased Cyber Awareness Training is Essential for Best of Breed Companies
October is cybersecurity awareness month, and so many companies are aware of the grave implications with recent malware attacks and the numerous threat types coming at employees. There’s been a shift since the pandemic and in some ways cybersecurity awareness is on the rise at management level and, of course, in IT departments. Plus, remote… Continue reading Increased Cyber Awareness Training is Essential for Best of Breed Companies
4 Ways Retail ERP Software Improves Inventory Replenishment
A retail ERP system is able to do most of the heavy lifting when it comes to automating inventory replenishment processes, but its forecasting strength resides with your data. There’s a lot that goes into forecasting, including integrating point-of-sale (PoS) systems to all your retail locations. If you’re a retailer starting to automate your replenishment… Continue reading 4 Ways Retail ERP Software Improves Inventory Replenishment
Corporate Purpose | How Being Employee Owned Makes an Impact
As ArcherPoint celebrates 20 years in business as a Microsoft Dynamics Gold ERP Partner for Dynamics NAV and Dynamics 365 Business Central, we are blogging about all the factors that have contributed to our success so far: our core values, service standards, and more. In this blog, we focus on how the structure of our… Continue reading Corporate Purpose | How Being Employee Owned Makes an Impact
Company Service Standards | Empowering Employees to Unleash Customer Potential
While ArcherPoint is celebrating 20 years in business as a Microsoft Dynamics Gold ERP Partner for Dynamics NAV and Dynamics 365 Business Central, we are also showcasing our core values and company service standards that has led to our great success as a company. Many companies lead with mission statements or present customer-centered values, but… Continue reading Company Service Standards | Empowering Employees to Unleash Customer Potential
The Habits of Amazing People: Have a Common Purpose and Focus on It
“Know why you show up for work every day.” A “common purpose” is precisely that: The underlying aspect that holds any company together. It is the reason you show up to work. It is how we measure if we have had a successful day or not. Stop and think about how you personally measure this.… Continue reading The Habits of Amazing People: Have a Common Purpose and Focus on It
The Habits of Amazing People: Own it! Take Personal Responsibility
“Never duck responsibility. Make absolutely sure it stops with you.” How many times have you been on a call trying to get an issue resolved, and the response is, “It’s not my fault”? The answer you get might be in the form of, “I did not service your AC unit,” or “I did not set… Continue reading The Habits of Amazing People: Own it! Take Personal Responsibility
Special Orders: 3 Ways a Retail Management System Can Improve Your Process
Retailers can make special orders, or custom orders, a much simpler process. We’ve found that many retailers perform this task manually instead of employing an automated retail management system. Orders placed in a manual transaction can originate from various sources including counter transactions, a catalog, or a phone call. The order form is then handed… Continue reading Special Orders: 3 Ways a Retail Management System Can Improve Your Process