The Modern Guide to Implementing an Omnichannel Retail Strategy

Clothing Store: Young Woman at Counter Buys Clothes. Friendly Retail Sales Assistant Gives her a Shopping Bag with New Clothes. Trendy Fashion Shop with Designer Brands.

What is Omnichannel Retail? Modern Behaviors, Modern Playbook In 1931, Sears encouraged its customers to shop the “modern way” with its 1,100-page catalog, free from the hustle and bustle of stores. And while Sears had brick-and-mortar locations, the company was an innovative retail phenomenon that stole hearts by shipping goods by mail order across a… Continue reading The Modern Guide to Implementing an Omnichannel Retail Strategy

The Habits of Amazing People: Fulfill the Promise

“Create—and keep—your personal brand promise.” I think this chapter from Shep Hyken’s Be Amazing or Go Home is one of the essential factors in keeping a customer happy. If you say you are going to do something, then do it. Creating your reputation, or brand, that you are the person who will fix their issue,… Continue reading The Habits of Amazing People: Fulfill the Promise

Dynamics NAV / Business Central Developer Digest – Vol 380

ArcherPoint’s Developer Digest focuses on Microsoft Dynamics 365 Business Central development and Dynamics NAV development. In Developer Digest Volume 380, we discuss the purpose of SetCurrentKey today, Microsoft office hours, and more. The Dynamics NAV and Business Central community, including the ArcherPoint technical staff, is made up of developers, project managers, and consultants who are… Continue reading Dynamics NAV / Business Central Developer Digest – Vol 380

Service Management in Dynamics 365 Business Central – In and Out of the Box

WD-40 is a household staple. You can use it on everything that squeaks, to remove crayon from walls, keep garden tools and bike chains from rusting, remove bugs from your car, and even loosen screws. But do you think I remember that WD-40 does all that when I can’t turn a screw?  Nope, I don’t.  WD-40 is… Continue reading Service Management in Dynamics 365 Business Central – In and Out of the Box

Company Core Values: What It Takes to Build an Enduring Tribe

ArcherPoint is celebrating our 20th anniversary as a Microsoft Dynamics Gold ERP Partner for Dynamics NAV and Dynamics 365 Business Central, and we are sharing about our culture throughout the year to help our readers get to know us better. We truly believe one reason we’re still going strong is our core values intentionally incorporating… Continue reading Company Core Values: What It Takes to Build an Enduring Tribe

Interfaces: A Balance Between Control and Safety 

We’ve been having a fun internal conversation (to people like me, anyway) over the past week about interface objects and the benefits of interfaces. I’ve been programming for going on 25 years now and have used interfaces in all manner of programming languages since I started, but I have to remind myself that many developers… Continue reading Interfaces: A Balance Between Control and Safety 

How To Use Insight Works’ Shop Floor Insight with Microsoft Dynamics 365 Business Central

Manufacturers require visibility into production, and utilizing Insight Works’ Shop Floor Insight add-on with Microsoft Dynamics 365 Business Central gives you that visibility. Shop Floor Insight is a comprehensive manufacturing execution system add-on for Business Central that eliminates the need for many manual inputs, including time entry and operational data (consumption, output, scrap, quality, etc). You… Continue reading How To Use Insight Works’ Shop Floor Insight with Microsoft Dynamics 365 Business Central

Looking for a Cloud Provider for Your Retail Business? Here are 5 Questions to Ask

If you’re one of the many retailers looking at a move of your technology to the cloud, that’s a good move. According experts, moving to the cloud helps retailers get to market faster by making it easier to scale and easier to innovate without the risk. Add to that the ability to get intelligent insights… Continue reading Looking for a Cloud Provider for Your Retail Business? Here are 5 Questions to Ask

Dynamics NAV / Business Central Developer Digest – Vol 379

ArcherPoint’s Developer Digest focuses on Microsoft Dynamics 365 Business Central development and Dynamics NAV development. In Developer Digest Volume 379, we hear about notable features in BC 2022 Release Wave 1, learn about automated testing in BC, hear a Kusto Query Language use case, and more. The Dynamics NAV and Business Central community, including the… Continue reading Dynamics NAV / Business Central Developer Digest – Vol 379

How To Enable and Use the Pricing Experience Feature in Microsoft Dynamics 365 Business Central for Purchasing

In Microsoft Dynamics 365 Business Central 2020 release wave 1, Microsoft introduced a new way to extend price calculation so developers and ISVs could build solutions that address industry or business-specific pricing needs. If you record special prices and line discounts for sales and purchases, here’s good news. As part of 2020 wave 2 release, Microsoft added… Continue reading How To Enable and Use the Pricing Experience Feature in Microsoft Dynamics 365 Business Central for Purchasing