In 2022, ArcherPoint is celebrating our 20th anniversary as a Microsoft Dynamics Gold ERP Partner for Dynamics NAV and Dynamics 365 Business Central. As part of looking back we’re sharing things about our culture throughout the year to help you understand us and how we got here. We’re confident that our success is due in… Continue reading Company Core Values: Delighting Clients is a Win-Win for You and Them
Category: Business Process
Considering Cyber Insurance? You Need a Solid Security Strategy
Cyber attacks have been growing exponentially in recent years, and with recent world events triggering the need for more money, ransomware and other attacks have increased to an all-time high. CybersecurityIntelligence.com reported that corporate cyber attacks rose by 50 percent in 2021, and according to an Allianz Risk Barometer survey published in Forbes, “The threat… Continue reading Considering Cyber Insurance? You Need a Solid Security Strategy
The Modern Guide to Implementing an Omnichannel Retail Strategy
What is Omnichannel Retail? Modern Behaviors, Modern Playbook In 1931, Sears encouraged its customers to shop the “modern way” with its 1,100-page catalog, free from the hustle and bustle of stores. And while Sears had brick-and-mortar locations, the company was an innovative retail phenomenon that stole hearts by shipping goods by mail order across a… Continue reading The Modern Guide to Implementing an Omnichannel Retail Strategy
The Habits of Amazing People: Fulfill the Promise
“Create—and keep—your personal brand promise.” I think this chapter from Shep Hyken’s Be Amazing or Go Home is one of the essential factors in keeping a customer happy. If you say you are going to do something, then do it. Creating your reputation, or brand, that you are the person who will fix their issue,… Continue reading The Habits of Amazing People: Fulfill the Promise
Service Management in Dynamics 365 Business Central – In and Out of the Box
WD-40 is a household staple. You can use it on everything that squeaks, to remove crayon from walls, keep garden tools and bike chains from rusting, remove bugs from your car, and even loosen screws. But do you think I remember that WD-40 does all that when I can’t turn a screw? Nope, I don’t. WD-40 is… Continue reading Service Management in Dynamics 365 Business Central – In and Out of the Box
Company Core Values: What It Takes to Build an Enduring Tribe
ArcherPoint is celebrating our 20th anniversary as a Microsoft Dynamics Gold ERP Partner for Dynamics NAV and Dynamics 365 Business Central, and we are sharing about our culture throughout the year to help our readers get to know us better. We truly believe one reason we’re still going strong is our core values intentionally incorporating… Continue reading Company Core Values: What It Takes to Build an Enduring Tribe
Application Managed Services (AMS): How Companies of Any Size Can Benefit From It
Applications have become common place in everyday life. Companies of all sizes use a variety of applications daily to conduct business. In most cases, they make life easier for users. However, as the capabilities and subsequent complexity of applications have increased, so has the strain on IT teams. IT teams are expected to continuously maintain… Continue reading Application Managed Services (AMS): How Companies of Any Size Can Benefit From It
How To Use Visual Studio Code to Create Cybersecurity Defense Playbooks for Routine Preventative and Detection Tasks
When performing IT maintenance and identifying issues from a cyber-risk/cyber-defense perspective, you can use playbooks. Users can create playbooks easily using Visual Studio and can be used for a variety of system administrative tasks. In this blog, we discuss how create playbooks for routine preventative and detective tasks related to cybersecurity defense. How Microsoft Used… Continue reading How To Use Visual Studio Code to Create Cybersecurity Defense Playbooks for Routine Preventative and Detection Tasks
When Your IT partner Doesn’t Know Your Systems: What Could Happen, and How to Prevent It from Happening
We’ve seen it many times with many companies: The IT team decides to make updates to an application, operating system, or platform without first checking to see how that update will affect other systems—and something “breaks.” The fact is, one team doesn’t necessarily know what another team is doing, the tools they’re using, or how… Continue reading When Your IT partner Doesn’t Know Your Systems: What Could Happen, and How to Prevent It from Happening
The Habits of Amazing People: Rate Yourself
“If you don’t measure the quality of the experience you deliver, you can’t possibly improve it.” Let me start by saying that writing about amazing habits has been a struggle because I have not felt amazing lately. As I was re-reading this chapter before I wrote about it, I kept thinking about how customers would… Continue reading The Habits of Amazing People: Rate Yourself