Resolving Issues with POS Returns in LS Retail
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When you’re handling returns at the POS (point of sale) in LS Central or LS Nav from LS Retail, there are two common transaction server error codes you might encounter: ‘0098’ and ‘1000’. If your transactions are posted in the store database and replicated to the head office database, and returns are centralized or processed at the head office via a web service from the store, there is a simple way to address these issues. Watch this video for step-by-step instructions.
For additional assistance with the POS journal or other functions in LS Retail, contact ArcherPoint’s retail team or view our Retail Advisor playlist on YouTube.