How to Remain Competitive with Effective Resource Management and Capacity Planning

I transitioned recently to a Resource Coordinator role in Professional Services. For the last several years, I have been focused on allocating consulting and development resources in the Customer Service department to break/fix tickets (break/fix issues are generally urgent requests) for our clients’ ERP systems. Rather than dealing with issues our consultants and developers could… Continue reading How to Remain Competitive with Effective Resource Management and Capacity Planning

Full Inventory Counts Are Costing You Money

The importance of accurate inventory information Accurate inventories are critical for calculating the cost of goods sold, an essential component of preparing the company’s balance sheet and earnings statement for investors. Inaccurate numbers can lead to fines, penalties, and a lack of investor confidence. Maintaining an accurate count of your physical inventory is also important… Continue reading Full Inventory Counts Are Costing You Money

Take a Look at Yourself: Addressing Internal Threats and Occupational Fraud

Keeping your company’s data safe from prying eyes is vital. You must have a clear understanding of where data is located, who can access the data, the regulations that apply to the data’s security, and how the data can be recovered in the event of an attack. When discussing cybersecurity threats, however, it is important… Continue reading Take a Look at Yourself: Addressing Internal Threats and Occupational Fraud

Community Summit North America 2023: 8 Key Takeaways  

Community Summit 2023 is now history, and based on the attendance, content, and general energy level, it’s hard to believe that the event came back live just two years ago. Here is a quick look at the highlights and what we’re most looking forward to in 2024. 1. Getting back to pre-pandemic numbers It was… Continue reading Community Summit North America 2023: 8 Key Takeaways  

Password Security and Protection Has Never Been More Important

How secure is your password? For years, the rule has been to use a complex password – the more complex the password, the more challenging it was for a hacker to access your account. Of course, that’s assuming they know your user ID, which, for many accounts, is your email. Password complexity is a function… Continue reading Password Security and Protection Has Never Been More Important

Remaining Vigilant: External threat detection with OSINT

For all the benefits that the internet has provided to businesses, from cloud computing giving you anytime, anywhere access to your information to robust data analysis at the click of a button, there are also increased risks of cyberattacks that take advantage of security vulnerabilities in the networks, devices, and applications used by these organizations.… Continue reading Remaining Vigilant: External threat detection with OSINT

8 Cool Things You Can Do in Business Central You Couldn’t Do in Dynamics NAV

In January 2023, Microsoft moved Dynamics NAV 2018 out of mainstream support. As the last version of Dynamics NAV produced by Microsoft, NAV 2018 users will no longer receive new features, only security updates. Dynamics NAV users are encouraged to upgrade to Microsoft Dynamics 365 Business Central, the next generation of NAV. Business Central (BC)… Continue reading 8 Cool Things You Can Do in Business Central You Couldn’t Do in Dynamics NAV

Phishing, Quishing, Vishing, and Smishing

Just when you thought it was safe to go back in the water… Most people are familiar with the term “phishing,” which describes emails sent by malicious hackers to coax the email recipient (the victim) into clicking on a link that asks them to divulge personal information or login credentials. Sometimes, the victim’s computer is… Continue reading Phishing, Quishing, Vishing, and Smishing

How to Respond to a Ransomware Attack – A Framework for Companies

Ransomware attacks can have devastating consequences for an organization. Some companies could not retrieve all their lost data, even after paying the ransom (let’s face it, attackers do not set up a support team to help you get your data back once they have your money!). Others have been met with subsequent ransom demands from… Continue reading How to Respond to a Ransomware Attack – A Framework for Companies

Upgrading to Business Central SaaS: What are the Pros and Cons?

As your business evaluates a potential upgrade to Dynamics 365 Business Central (BC), you will be asked to make several strategic decisions. One of these decisions is whether to run BC on-premises or utilize the cloud and proceed with a Software as a Service (SaaS) solution. The SaaS option works best for most businesses. But… Continue reading Upgrading to Business Central SaaS: What are the Pros and Cons?