The Benefits of Business Central Integrations with Multiple Sales Channels

For many companies, Microsoft Dynamics 365 Business Central ERP is the hub that directly controls or integrates with warehouse and inventory management, order acceptance and fulfillment, customer relationship management (CRM), reporting, and much more. For online sellers, integrating Business Central with their eCommerce websites and marketplaces is an important extension of their business operations and… Continue reading The Benefits of Business Central Integrations with Multiple Sales Channels

What Is an eTailer? The Essential Elements for Success

What is an eTailer? “eTailer,” short for “online retailer,” is a term used to describe a business that earns a significant portion of its income from online sales. Online sales are booming While online retail has steadily grown for over a decade, COVID-19 disrupted consumers’ ability to purchase from a physical brick-and-mortar storefront. In response,… Continue reading What Is an eTailer? The Essential Elements for Success

AI Takes Center Stage at NRF 2024: Our Top 5 Takeaways from Retail’s Big Show

The National Retail Federation (NRF) held Retail’s Big Show last week, with over 40,000 attendees and more than 1000 exhibitors filling the Jacob K. Javits Convention Center in New York City. This year, the event did not disappoint with great sessions led by industry heavyweights like FedEx, Walmart, and Saks Fifth Avenue. New technologies were… Continue reading AI Takes Center Stage at NRF 2024: Our Top 5 Takeaways from Retail’s Big Show

Cybersecurity Challenges in the Retail Industry

Retailers handle valuable information, specifically customer data (including personally identifiable information or PII) and credit card numbers. As a result, they are prime targets for cybercriminals, who then sell this valuable information on the dark web. To protect themselves and their customers, it is vital that retailers consider the risks associated with a cyber attack… Continue reading Cybersecurity Challenges in the Retail Industry

Demand and Supply Planning for Efficient Business Operations

Businesses are constantly challenged to provide a seamless flow of products from manufacturing to the consumer. To meet this challenge, companies use Demand and Supply Planning, two disciplines that involve a complex study of the supply chain and consumer behavior to ensure that a sufficient supply of products is on hand to meet consumer demand,… Continue reading Demand and Supply Planning for Efficient Business Operations

Streamline Operations with Logistics and Shipping Solutions for Business Central

Shipping and logistics have been a critical part of successful businesses for years. The rise of eCommerce has placed increased pressure on companies to get their products into the hands of their customers as fast and as efficiently as possible. For Dynamics 365 Business Central customers, options are available to improve shipping operations. Microsoft Dynamics… Continue reading Streamline Operations with Logistics and Shipping Solutions for Business Central

Key Performance Indicators that Help You Assess Company Health

Key Performance Indicators (KPIs) are metrics used by managers and financial professionals to assess the health of a company. Think of KPIs as the vital signs to check on the health of a company. When a person goes for a medical checkup, the doctor will take his or her vital signs and, based on those… Continue reading Key Performance Indicators that Help You Assess Company Health

Get Ready for 2024: Learn about the latest eCommerce trends

The eCommerce industry continues to grow and mature. US eCommerce revenue is expected to top $1T in 2024 and account for nearly 20% of all retail sales. As we head into the second half of 2023 (and the holiday season), here are several eCommerce trends eTailers should have on their radar: The eCommerce landscape changes… Continue reading Get Ready for 2024: Learn about the latest eCommerce trends

Let’s Communicate: Getting Your ERP to Talk to Your eCommerce Site

There are many ways to get your business online, from online marketplaces, like Amazon, Walmart, eBay, and Overstock, to having your own website using a dedicated eCommerce platform like Magento, Shopify, and BigCommerce. In fact, many businesses have a presence on multiple marketplaces besides their primary web store. This blog will cover some of the… Continue reading Let’s Communicate: Getting Your ERP to Talk to Your eCommerce Site

Why Today’s Retailers Are Using Mobile to Increase Customer Engagement

By now, most retailers understand the importance of having an online presence. Unfortunately, too many of these companies are still underestimating the importance of mobile. It’s more than making your company website responsive on mobile devices. It means understanding mobile’s role in the buyer’s journey, from initial research to final purchase. A few statistics compiled… Continue reading Why Today’s Retailers Are Using Mobile to Increase Customer Engagement