Retail POS software can gather huge amounts of data every day. But when it comes to collecting relevant customer information, retailers should shoot for quality over quantity, which is how retail POS software can help. Capturing relevant data requires a variety of gathering methods, each focusing on connecting customer information with every sales transaction. Here… Continue reading How to Use Your Retail POS Software to Gather More Specific Customer Data to Increase Loyalty and Revenue
Category: Industry
National Customer Service Week: A Reminder for All Businesses to Have a Customer/Client-First Focus
If you’re in retail or another customer-facing industry, you might know about National Customer Service Week, October 4-8, 2021. If you’re not in those industries, this might be new to you and might not seem relevant, but it is. In a time when everything has changed, including customer preferences and demands and the level of… Continue reading National Customer Service Week: A Reminder for All Businesses to Have a Customer/Client-First Focus
Resilience in Retail: How to Increase It with eCommerce and the Cloud
eCommerce and cloud technologies are not new to retail, but the pandemic condensed years of digital commerce transformation into a few months or even weeks for many retailers. Retail resilience took on a whole new meaning, with retailers forced to quickly launch or overhaul their eCommerce channels to adapt to changing user requirements. The ability to… Continue reading Resilience in Retail: How to Increase It with eCommerce and the Cloud
Retail KPIs: Why They’re Important and How to Decide What You Should Be Measuring
As we reach the end of a very unpredictable summer and pass the half-way point in the year, a great way to help finish 2021 strong along with adapting to new trends is to dive into measurables—the key performance indicators (KPI) that make sure your business is still on the path to your goals for the year, as well as preparing you for the months beyond. While there is no one right list of KPIs because each retailer should be measuring different things based on a number… Continue reading Retail KPIs: Why They’re Important and How to Decide What You Should Be Measuring
Retail Supply Chain Transparency: It’s Important to Consumers, Too
All it takes today is an internet search to learn production details. It’s no wonder, then, that consumers are questioning the cost of what they buy. Take apparel, for example. Luxury brands deliver higher quality, but at prices upwards of eight times the actual cost of production, eyebrows are raised. On the other hand, mass-production… Continue reading Retail Supply Chain Transparency: It’s Important to Consumers, Too
Dynamics NAV / Business Central Developer Digest – Vol 355
Turning on Lot Specific Tracking and Lot Warehouse Tracking from Item Tracking Code Card, extensibility, redesign, alignment invoice post, and more can be found in this edition of Developer Digest. The Dynamics NAV and Business Central community, including the ArcherPoint technical staff, is made up of developers, project managers, and consultants who are constantly communicating,… Continue reading Dynamics NAV / Business Central Developer Digest – Vol 355
Planning for 2022: Why Your Organization Should Implement Well-Defined Processes, Including Warehouse Management
In this blog post, contributed to ArcherPoint by Brian Neufeld, Director of Marketing at Insight Works, we take a closer look at moving away from “tribal knowledge” within an organization to a system of processes. Having well-defined processes within an organization brings with it many benefits compared to relying on tribal knowledge of staff, as… Continue reading Planning for 2022: Why Your Organization Should Implement Well-Defined Processes, Including Warehouse Management
The Top 13 Most Important KPIs for Retailers
The retail industry is more competitive than ever, and businesses that want to stay in the game must stay on top of the numbers…analyzing data to determine important decisions. Without the ability to get to and work with that data, they are at a serious disadvantage. The common problem today is not the data itself.… Continue reading The Top 13 Most Important KPIs for Retailers
Choosing a Partner for Migrating From Dynamics GP to Dynamics Business Central
Microsoft (MS) Dynamics GP, previously known as Great Plains, has an end date. MS will discontinue this platform’s support and updates on December 31, 2029. Although this might be a while away, now is the best time to migrate to Dynamics 365 Business Central (BC) — a similar enterprise resource planning (ERP) solution for small and medium-sized businesses (SMBs).… Continue reading Choosing a Partner for Migrating From Dynamics GP to Dynamics Business Central
Retail Trends 2021: What are they and how you can adapt
5 Retail Trends for 2021: How You Can Adapt Your Business To Stay In Step In a fast-moving retail world, you need to stay informed about changes and new trends, and you need the ability to adapt quickly to them. Here are 5 trends and how you can adapt to accommodate them. Trend #1: Shoppers… Continue reading Retail Trends 2021: What are they and how you can adapt