November 11, 2024

Microsoft Solutions Partner Guide

Microsoft solutions partners can help scale your business, streamline your digital processes, & increase productivity, but what if yours isn’t meeting your needs? Switching to a better option is easier than you think and only takes a few minutes. 

Below, we are exploring everything you need to know about finding the right partner to benefit your digital operations.

What Is a Microsoft Partner?

A Microsoft-certified partner helps your company secure applicable Microsoft-related products and offers support for these digital solutions. 

These partners provide services on behalf of Microsoft and have 24-hour access to support, so they can offer your company timely assistance. They have staff that not only help you set up Microsoft programs but also offer technical expertise and find solutions that can streamline the digital processes in your field. 

Benefits of Working with a Microsoft Solutions Partner? 

Microsoft products can simplify tedious processes and make your digital platforms easier to use. Joining forces with a Microsoft Partner can bring several key benefits to your business: 

Expertise and Proficiency 

The expertise you’ll receive in solution areas that profit your business is invaluable. Microsoft solutions partners use their experience to deliver operations that align with Microsoft’s strategic focus. They can increase your business productivity and grant you more satisfactory outcomes. 

Quality Certitude

Microsoft handpicks Microsoft partners. To become a partner, they must meet strict requirements for customer success, expertise, and certifications. When you invest in them, you can rest assured that you’re getting the best. 

Access to Latest Updates 

Working with a Microsoft partner is the best way to stay updated with the latest resources and Microsoft products. They share access to exclusive resources and provide first-glance product insights to customers. 

Personalized Solutions 

Whether your business needs security services, cloud solutions, or other digital resources, a Microsoft partner can tailor systems that suit your needs. You can also find a partner that specializes in your industry or areas of interest. 

What Are the Microsoft Solutions Partner Requirements?

Microsoft has rigorous criteria that businesses must meet to become partners. Here are some of the requirements companies must pass to qualify: 

• Customer service: They must have a commercial marketplace rating of at least 4.5 with 15 or more ratings and two artifacts of referenceable evidence of positive experience regarding a particular Microsoft product. 
• Expertise: Companies must have individuals certified in the relevant Microsoft technologies. These certifications must validate technical skills and vary according to the solution area. 
• Capability score: Microsoft partners are categorized based on their capability score, which looks at skills, business performance, and qualifications. 
• Commitment: Partners must show they’re committed to growing their firm in the chosen Microsoft area of expertise. They invest in technical resources, business turnover, and advertising. 

So, when your company joins forces with a Microsoft partner, you’ll know they’re more than qualified to meet your digital needs.

Where to Find a Microsoft Solutions Partner

If you’re wondering how to switch your Microsoft Solutions Partner, look no further than ArcherPoint. We’ve worked to improve companies with our functional consulting and expert business analysis since 2002.

Explore the reasons to make us your partner and how we can enhance your workplace’s daily processes:

Human-Centered

The tech world can feel cold, but at ArcherPoint, we warm it up with our human-centered services. Our team of experts approach every business with care and work to understand the heart of your company. We treat every project as unique and focus on helping you make smart decisions that drive your business’s technological vision.  Our developers and technicians genuinely care about meeting your software needs.

Dynamics 365 Business Central

We use Microsoft Dynamics 365 Business Central to help companies in all industries improve their tech game. Our specialists focus on creating just the right add-ons to achieve all your goals without having to go through expensive and time-consuming processes.

Cloud-Based Solutions

We focus on providing cloud solutions to our partners, including services, security, and advertising. As part of our full-service approach, we can effectively improve disaster recovery and security for our clients.

We also use cloud solutions for monitoring, consulting, and management to safeguard our partners’ precious data.

Digital and Store-Based Connection

We create retail management solutions that help connect customers’ digital experiences with eCommerce enablement tools. Our team is passionate about providing high-tech solutions to maximize your company’s omnichannel retail and merchandising capabilities.

Supply Chain Solutions

Our supply chain solutions help your company achieve a competitive edge. Our experts work by strengthening your supply chain workflow, streamlining your processes, and using software to overcome potential bottlenecks.

Our operations solutions help give your business what it needs to stand out in the global economy and meet the demands for faster turnaround.

Contact our team to learn more about how we can assist your operation and the advantages of partnering with us.

What Are the Signs It’s Time to Change Your Microsoft Partner?

Here are some signs that you need to change your Microsoft partner network: 

• Lack of support: It’s important for the partner to offer proactive support by regularly monitoring your systems metrics and identifying and acting on potential problems before they affect your business. 
• Hidden fees: Partners should be transparent about their pricing structure and any additional costs that may occur so that there are no hidden surprises down the line. 
• Limited expertise: While your partner may be qualified, they might lack the industry knowledge to help your business systems succeed. 
• Poor project management: If missed deadlines and going over budget are regular occurrences, it’s a sign that they have poor project management, which will trickle down to your business systems. 
• No clear vision: A good Microsoft partner will provide a clear roadmap for strategizing your operations and identifying potential challenges and positive changes. 
• Delayed response times: If your partner takes a long time to finish updates, address issues, or is unavailable, this can affect your business by causing unnecessary downtime.  
• No way to measure return on investment: If you’ve been with a partner for a while and you’re not seeing any ROI, switching partners may be a good idea.

Make ArcherPoint Your Microsoft Partner

ArcherPoint is your go-to cloud solutions provider (CSP). We offer around-the-clock emergency support and server monitoring to ensure your systems are always reliable. Our team will simplify everything from license audits to cloud navigation. To make us your partner, simply follow the steps above and choose ArcherPoint in the Microsoft Admin Center. Once you’ve found us, clicked, and accepted, message us at cloudsupport@archerpoint.com, and we’ll send you a confirmation email. 

Feel free to contact us with questions or assistance finding efficient and effective Microsoft solutions for your workplace. 

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