Transformation at Phillip Jeffries: A Success Story with ArcherPoint
In the ever-evolving world of information technology, finding the right partner can make all the difference. At Phillip Jeffries, a leading wall-covering importer, manufacturer, and distributor based in Fairfield, New Jersey, the journey to IT excellence has been nothing short of transformative. Join us as we delve into the experiences of Lars Anderson, Vice President of Information Technology, and Lamine Seghier, Business Solution Architect at Phillip Jeffries, and discover how their partnership with ArcherPoint has revolutionized their operations.
A journey of growth and innovation
Lars Anderson’s professional journey is a testament to his dedication and expertise. Having moved to the US in 1996, Lars worked with various companies before joining Phillip Jeffries seven years ago. Initially brought on board to implement an ERP system, Lars has since taken over the entire IT provision at the company. His story is one of growth, innovation, and the relentless pursuit of excellence.
Lamine Seghier, who joined Phillip Jeffries six years ago as an ERP specialist, has also played a crucial role in the company’s IT transformation. Over the years, his role evolved, and he now serves as the Business Solution Architect, overseeing business applications including ERP, CRM, and WMS.
Challenges with previous ERP partners
Before partnering with ArcherPoint, Phillip Jeffries faced significant challenges with their previous Dynamics NAV ERP partner. The limitations of working with a smaller team and a single consultant often led to project delays and inefficiencies. The need for a more robust and professional team became increasingly apparent.
The ArcherPoint advantage
The decision to partner with ArcherPoint marked a turning point for Phillip Jeffries. With access to a broader group of talented professionals, the company was able to tackle complex projects with greater efficiency and precision. One standout project was the streamlining of international order processes. By designing a system that allowed seamless integration between different company databases, ArcherPoint helped reduce order processing time from an average of 12 minutes to just 2 minutes. This not only improved efficiency but also significantly reduced errors and rework.
Lamine Seghier highlights another critical project: mixed orders. Phillip Jeffries sells various items, some stocked locally, some made to order, and others requiring different processing steps. Due to the complexity, entering an order initially took about 20 minutes. ArcherPoint’s dedicated developer worked closely with Lamine’s team to re-engineer the system, allowing users to enter one order for multiple items regardless of their purchasing code. This innovation reduced order entry time significantly and streamlined the entire process.
A culture of collaboration and professionalism
What sets ArcherPoint apart is its unique blend of entrepreneurial spirit and professional expertise. Lars Anderson highlights the open and collaborative culture at ArcherPoint, which has made working on projects together a delight. The team’s dedication to delivering projects on time, within budget, and to specification has been instrumental in Phillip Jeffries’ success.
Lamine Seghier also emphasizes the strong relationship developed with ArcherPoint’s dedicated developer. This close collaboration has enabled Phillip Jeffries to complete numerous projects and changes efficiently. In 2024 alone, they completed three major projects incorporating 91 Dynamics NAV system changes, with 26 more in the queue.
Looking ahead: transitioning to Business Central
As Phillip Jeffries continues to evolve, the future looks promising with plans to transition from NAV 2017 to Business Central. With ArcherPoint’s assistance, this transition is expected to be smooth and efficient, further enhancing the company’s IT capabilities.
Conclusion
The partnership between Phillip Jeffries and ArcherPoint is a shining example of how the right collaboration can drive significant improvements in ERP and IT operations. The impact has been profound, from reducing order processing times to fostering a culture of innovation and professionalism. We invite you to watch the videos below to hear Lars and Lamine’s stories in their own words and learn more about this remarkable journey.
