End of Support for Microsoft Windows Server 2008

Microsoft has ended support for SQL Server as of July 9, 2019, and end of support for Windows Server 2008/2008 R2 is coming up in 2020. This means that, as of January 14, 2020, there will be no additional: Free security updates on-premises Non-security updates Free support options Online technical content update Do you have a plan… Continue reading End of Support for Microsoft Windows Server 2008

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The Why of Support Plans

While this isn’t exactly budget season time, it is always time to be thinking about investing in a support plan for your ERP. Making the investment in an ERP system is no small endeavor. We understand that after an ERP purchase, the thought of buying a support plan is probably the last thing on your… Continue reading The Why of Support Plans

The Number One Thing You Can Do To Resolve Your Support Issues Faster

It’s hard to think of a more anxiety-producing task than having to submit a support ticket. You just know you’re either going to wait on hold forever, or if you choose an online option, once you hit “submit” on the ticket, it enters an abyss and it will probably be years until you hear back,… Continue reading The Number One Thing You Can Do To Resolve Your Support Issues Faster

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Is an Unlimited Support Plan for Your ERP Necessary?

Undeniably, your ERP (Enterprise Resource Planning) system is the foundation of your business operations: affecting all areas from sales to invoicing to personnel. However, while an ERP is unquestionably a key part of any company’s success, you may be asking yourself, is an unlimited support plan for your ERP really necessary? Isn’t the support that… Continue reading Is an Unlimited Support Plan for Your ERP Necessary?

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Faster Resolutions to your Dynamics NAV Support Requests

The Care and Feeding of Dynamics NAV Support Requests One of my primary job duties as a developer is to handle support requests when Dynamics NAV throws up unexpected errors. Sometimes these are minor issues, like when someone cannot raise a customer’s credit limit over ten million dollars. And sometimes, these are major issues, like… Continue reading Faster Resolutions to your Dynamics NAV Support Requests