Service Management in Business Central provides features to help businesses maintain warranty and service contracts, including inventory tracking for the parts and supplies needed to fulfill maintenance contracts. Service Management can be used to maintain high service levels in warranty commitments and maintenance contracts, including on-site and remote service, spare and replacement part tracking, and… Continue reading Common (and Some Uncommon) Scenarios for Service Management in Business Central
Category: Professional Services
Key Performance Indicators that Help You Assess Company Health
Key Performance Indicators (KPIs) are metrics used by managers and financial professionals to assess the health of a company. Think of KPIs as the vital signs to check on the health of a company. When a person goes for a medical checkup, the doctor will take his or her vital signs and, based on those… Continue reading Key Performance Indicators that Help You Assess Company Health
How to Address Common Security Vulnerabilities with a Zero Trust Model
The Covid-19 pandemic introduced many new processes for businesses and arguably the biggest was the emergence of a remote workforce. While working at home has been in place for some time, a remote workforce is currently a reality in the business world in 2022 and Information Technology (IT) departments are now struggling to adapt to… Continue reading How to Address Common Security Vulnerabilities with a Zero Trust Model
National Customer Service Week: A Reminder for All Businesses to Have a Customer/Client-First Focus
If you’re in retail or another customer-facing industry, you might know about National Customer Service Week, October 4-8, 2021. If you’re not in those industries, this might be new to you and might not seem relevant, but it is. In a time when everything has changed, including customer preferences and demands and the level of… Continue reading National Customer Service Week: A Reminder for All Businesses to Have a Customer/Client-First Focus
Choosing a Partner for Migrating from Dynamics GP to Dynamics Business Central
Although Microsoft Dynamics GP (Great Plains) will be around for a while, it’s clear that Microsoft is putting emphasis on development of Dynamics 365 Business Central. If you’re a GP user, you’ve probably heard of many reasons why it’s time to move to another ERP, specifically Microsoft Dynamics Business Central, and the advantages of doing… Continue reading Choosing a Partner for Migrating from Dynamics GP to Dynamics Business Central
Habits Of Amazing People: Create An Anti-NO Zone
In Be Amazing or Go Home, Shep Hyken explains what makes “Amazing people” amazing. In this blog series, I have covered several habits these people have in common, including: Showing up ready to amaze, What it means to be amazing, Always being on stage, Always showing up early (“Lombardi time”), and Always acting like you’re… Continue reading Habits Of Amazing People: Create An Anti-NO Zone
Migrating from Dynamics GP to Dynamics Business Central: The Advantages of Business Central
Microsoft Dynamics GP (Great Plains) users are faced with conflicting information about staying on GP versus migrating to Dynamics 365 Business Central. We’re attempting to clear the clutter and give you some straight answers to help you make your decision. As we mentioned in The Case for the Cloud, there are distinct advantages for GP… Continue reading Migrating from Dynamics GP to Dynamics Business Central: The Advantages of Business Central
10 Things to Consider When Migrating from Microsoft Dynamics GP to Business Central
If you’re using Microsoft Dynamics GP (Great Plains), you’re very aware of the product roadmap and software lifecycle policy. Like many GP users, you’ve probably been very happy with the product because it has been a workhorse for more than 30 years. Microsoft has committed to supporting GP with bug fixes, security enhancements, and some… Continue reading 10 Things to Consider When Migrating from Microsoft Dynamics GP to Business Central
Effective Change Management is the Key to a Successful ERP Implementation
Ask anyone who has experienced the failure of an ERP implementation the primary reason for the failure, and they’re very likely to point to poor change management. Only 54% of change initiatives succeed, which is pretty dismal, especially when you think about the impact, which not only includes not achieving results but also wasting resources… Continue reading Effective Change Management is the Key to a Successful ERP Implementation
The new normal requires the role of the CFO to change along with it
In the age of the coronavirus pandemic, we are hearing the term, “new normal” at every turn when it comes to how we operate personally and in business. It goes without saying that the pandemic has spurred the latest “new normal” – and a significant one at that. However, while these are certainly strange times,… Continue reading The new normal requires the role of the CFO to change along with it